Booking & reminders
Fill the calendar. Kill the no-shows.
No-shows are not a discipline problem, they are a reminder problem. A practice losing five slots a week at $150 each is losing close to $40,000 a year - and most of it comes back with a properly timed reminder sequence.
What we build
- Online booking connected to your real availability, so clients book without calling
- A reminder ladder by text and email - typically 7 days, 24 hours, and 2 hours out - with one-tap confirm and reschedule links
- Waitlist autofill: when someone cancels, the next person on the list gets offered the slot automatically
- No-show tracking so you can see the number actually drop
Timeline
1 to 2 weeks to live
Built on
- Cal.com
- Jane
- Fresha
- Square Appointments
- Twilio SMS
What to expect
Businesses running the full ladder typically cut no-shows by 30 to 60 percent in the first month, and cancelled slots refill themselves from the waitlist.
Who uses this most
Common questions about this build
My booking system already sends one reminder. Is this different?
Yes. One email the day before is the minimum, not a system. The ladder (multiple touches, SMS, one-tap reschedule, waitlist refill) is what moves the number.
Will my clients find automated texts annoying?
Reminders are short, branded as you, and easy to opt out of. In practice clients prefer them - missing an appointment is worse for them too.
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