For medical clinics
Less admin between you and your patients.
Reminders and waitlists that keep the schedule full, intake that flows into your EMR without re-typing, and after-hours inquiries answered safely. PIPEDA/PHIPA-aware by design.
The week we keep hearing about from practices
No-shows burn clinical hours you staffed for
Every unfilled slot is a clinician and room you paid for. At typical rates, a clinic losing 8 to 10 slots a week is losing thousands of dollars a month.
Paper intake means everything is typed twice
Patients fill out forms on a clipboard; your staff re-type them into the EMR. Ten minutes per patient, plus the transcription errors that follow them through their chart.
After-hours callers reach voicemail
Patients call at 8 p.m. to book, reschedule, or ask a simple question. Voicemail answers. Some of them do not call back.
What we automate for you
Reminders and waitlist autofill
A reminder sequence with easy confirm/reschedule, and automatic waitlist offers when slots open - so cancellations become filled appointments instead of gaps.
$3,000-$8,000/month in recovered slots
Digital intake straight into the EMR
Patients complete intake before arriving; answers and document photos (health cards, insurance) land in the chart as structured data. Staff review exceptions, not everything.
~12-15 min saved per patient
After-hours answering, triage-safe
An after-hours line answers questions, books and reschedules non-urgent visits, and follows your script for anything urgent - directing callers appropriately, never improvising medical advice.
Every inquiry captured
A recent build like yours
Medical clinic, North York - anonymized for client privacy
The problem: Front desk re-typed every paper intake form; after-hours callers reached voicemail.
The build: Digital intake feeds the EMR directly; an after-hours line answers questions and books non-urgent visits.
~12 min saved per patient
What it costs
No hourly billing, no open-ended retainers. You always know the number before we build.
Custom build
Typical engagements run $7,500 - $25,000
Scoped and quoted after your audit, with monitoring and support from $1,500/month. You approve the scope before anything is built.
PIPEDA/PHIPA-aware data handling. No patient or client records touch our systems without a signed agreement, and we work inside your existing tools wherever possible.
Questions medical clinics ask us
How do you handle patient privacy and PHIPA?
We design for PIPEDA and PHIPA from the start: minimal collection, processing inside your EMR and existing systems wherever possible, Canadian data residency where required, and no patient records stored by us without a signed agreement. You get the data-flow diagram in plain English before we build.
Will the after-hours line give medical advice?
No. It answers administrative questions, books non-urgent appointments, and follows your clinic's script for anything urgent - including directing callers to emergency services when your protocol says so.
What does an engagement cost?
Clinic builds are custom: typical engagements run $7,500 to $25,000 depending on scope, with monitoring and support from $1,500/month. The audit is free and you get the scoped quote before deciding anything.
Does it work with our EMR?
We work with most Canadian EMRs - directly where there is an API, and through compliant structured workflows where there is not. We will confirm the integration path during the audit, before any commitment.
Find out what medical clinics get back from automation.
A free 30-minute audit. You leave with three automation ideas sized to your business - whether you hire us or not.
Not ready to talk? Grab the free Automation Opportunities Checklist - 25 tasks your business can stop doing by hand.
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