Dispatch & routing
Dispatched in seconds, not hours. Automatically route new service requests to technicians based on location and skill, with real-time ETA updates sent to customers.
The operational bottleneck.
Calls come in while technicians are on jobs. Scheduling the right person, planning their route, and letting the customer know when they'll arrive takes a constant stream of phone calls and manual map lookups.
Material change in your daily operation.
Calls come in while technicians are on jobs. Scheduling the right person, planning their route, and letting the customer know when they'll arrive takes a constant stream of phone calls and manual map lookups.
Technicians spend more time on jobs and less time driving. Customers get Uber-like visibility, leading to higher satisfaction and fewer 'Where is my tech?' calls.
How the automation connects.
Every build integrates directly into your existing communication channels and booking systems with zero workflow disruption.
What we build and deploy.
Concrete system artifacts, configurations, and working documentation handed over upon completion.
Where this build is most effective.
Organizations and workflows engineered for this capability:
- +Construction & trades: Quotes scheduled on the road, missed leads saved, and payment reminders automated.
- +Auto repair & detailing: Mechanic bookings scheduled 24/7, service updates sent automatically, and reviews requested at pickup.
- +Physiotherapy & chiropractic clinics: Patient appointments confirmed, exercise plans sent, and chart documentation automated.
- +Pet grooming & boarding: Grooming bookings taken 24/7, pick-up notifications sent, and review requests automated.
- +Residential cleaning services: Cleanings booked 24/7, schedule updates for cleaners, and review requests at completion.
- +Landscaping & gardening services: Quote requests captured on the road, automated route dispatching, and deposit invoicing.
When a different starting point is recommended:
- ×The underlying operational bottleneck has not been identified yet.
- ×The existing process changes daily and has not stabilized into a repeatable workflow.
- ×A manual check of the process has not yet been attempted.
Unsure if this fits your current bottleneck?
Start with your problem instead →Questions about dispatch & routing.
Implementation details, operational constraints, and practical questions.
Can it handle emergency calls differently?+
Yes. Emergency tickets are automatically flagged and routed to the on-call technician immediately, overriding normal routing.
Does it work with our existing calendars?+
Yes, we integrate with Google Calendar, Outlook, and specialized service calendars like Jobber or Housecall Pro.
What if plans change on the fly?+
The dispatcher dashboard lets you manually drag-and-drop jobs to override routing at any time, instantly recalculating and notifying technicians and customers.
Have this problem in your own operation?
Describe what is taking more time, manual attention, or coordination than it should. We will determine if this automation is the right fit.