Fill your bays. Keep your lifts moving.
An AI service writer that books appointments 24/7, automated status updates sent to customers' phones, and automatic review requests at key handover. Focus on the fix, let us handle the rest.
Where time disappears in a typical week.
The administrative and coordination friction we repeatedly observe in auto repair & detailing:
Phones ringing while under the hood
You are mid-repair with grease on your hands. The phone rings with someone wanting a quote or booking. If you do not answer, they call the next shop down.
Answering 'Is my car ready yet?' calls
Staff spend hours every day answering phone calls from customers checking on their car's repair status, pulling them away from active work.
Happy customers do not leave reviews
You do great work, but satisfied customers rarely go out of their way to leave a Google review, while unhappy ones always do.
Targeted automations and workflows.
Concrete interventions built to remove repetitive execution:
24/7 AI booking host & receptionist
An AI receptionist answers calls, provides basic quote estimates, and books service slots directly into your shop calendar.
Automated vehicle status updates
Customers receive automated text updates triggered by status changes in your shop software.
Automatic review request at pickup
The moment a job is marked paid, the customer receives a text thanking them and requesting a Google review with a direct link.
Walkthrough: Auto repair shop, Hamilton
Illustrative scenario demonstrating how this build typically coordinates operations.
Owner spent 2+ hours a day answering status calls; missed booking calls while servicing vehicles in the bays.
AI service writer booking system and SMS status notification automation integrated with Shopmonkey.
Bay utilization up 15%
What we recommend starting with.
Rather than deploying multiple automations simultaneously, we prioritize the single highest-frequency constraint—typically 24/7 ai booking host & receptionist. Once that workflow operates reliably in production, secondary tools can be connected.
Questions auto repair & detailing ask us.
Implementation details, operational constraints, and practical questions.
Does this work with Shopmonkey, Mitchell 1, or Tekmetric?+
Yes. We integrate with leading auto shop management software to sync appointments, repair orders, and status updates.
How does the AI handle quotes for complex repairs?+
The AI handles routine maintenance bookings (oil changes, tire swaps, brake checks) directly. For complex diagnostics, it gathers details and schedules a diagnostic drop-off.
What does the setup cost?+
Fixed packages start from $395/month, setup included. Capturing just one or two brake jobs or engine diagnostics a month covers the entire cost of the system.
Will customers find the text updates annoying?+
No. Customers love knowing exactly where their car is in the repair process and when it is ready. It makes your shop feel premium and organized.
Operating a auto repair & detailing business?
Describe where your team spends the most repetitive manual attention. We will assess whether an automation or workflow integration can resolve it.