Focus on recovery. Leave the charts behind.
Automated appointment reminders that prevent open gaps, digital intake forms that sync with your clinic software, and automated home exercise plan follow-ups. PIPEDA-compliant.
Where time disappears in a typical week.
The administrative and coordination friction we repeatedly observe in physiotherapy & chiropractic clinics:
Late cancellations leave therapists idle
A patient cancels two hours before their slot. You still pay the therapist, but get zero revenue from the room.
Chasing patients for medical intake
Patients arrive and spend 15 minutes filling out medical history on clipboards, pushing therapists behind schedule.
Patients neglect home exercise plans
Therapists print out sheets or write exercises on paper. Patients lose them, do not do them, and recovery slows down.
Targeted automations and workflows.
Concrete interventions built to remove repetitive execution:
Reminders and waitlist refills
Reminders with one-tap reschedule links, coupled with an automated waitlist trigger that instantly offers cancellations to waiting patients.
Digital intake & consent forms
Forms and insurance details collected before the visit, flowing directly into Jane App or your clinic EMR.
Home exercise program follow-up
Automated text sequences deliver personalized exercise video links and check-in prompts to keep patients on track between sessions.
Walkthrough: Physiotherapy clinic, Scarborough
Illustrative scenario demonstrating how this build typically coordinates operations.
Manual patient intake caused check-in delays; empty slots from last-minute cancellations went unfilled.
Automated waitlist notifications and pre-visit intake integrated with Jane App.
Check-in time reduced to zero
What we recommend starting with.
Rather than deploying multiple automations simultaneously, we prioritize the single highest-frequency constraint—typically reminders and waitlist refills. Once that workflow operates reliably in production, secondary tools can be connected.
Compliance & Data Safeguards
Questions physiotherapy & chiropractic clinics ask us.
Implementation details, operational constraints, and practical questions.
Does this work with Jane App or Cliniko?+
Yes. We integrate directly with Jane, Cliniko, and other major allied health platforms to sync appointments, intake notes, and charts.
Is patient health information secure?+
Yes. PIPEDA-compliant. All patient health information is processed inside your clinic system (like Jane), and no health records are stored by us.
What is the typical setup timeline?+
Typical physiotherapy clinic setups are custom and take 2 to 3 weeks to deploy, including full compliance checks.
Can it help with insurance pre-authorizations?+
Yes. We can set up automated text reminders prompting patients to submit or verify their insurance coverage details before their first appointment.
Operating a physiotherapy & chiropractic clinic business?
Describe where your team spends the most repetitive manual attention. We will assess whether an automation or workflow integration can resolve it.